Shipping to UK & Rest of the World
UK Delivery
Orders placed before 1pm are despatched the same day. Orders placed after 1pm will be processed on the next working day.
Standard Delivery
Royal Mail Tracked 48 - FREE on orders over £25
Delivered in 2–3 working days. Fully tracked, with the option to choose a safe place.
For orders under £25, delivery is £3.50.
Express Delivery
Royal Mail 24 / DHL Next Working Day - £7.50
Order before 12pm midday for next working day delivery.
Available Monday to Friday only. No Saturday delivery.
International Delivery
European Union
Delivered in 4 to 6 working days
Rest of the World
Delivered in 6 to 10 working days
Shipping costs are calculated at checkout.
For orders under €150, all taxes are settled at checkout for a smoother delivery experience. This means you will pay local taxes upfront, with no unexpected fees or customs delays when your order arrives.
For orders over €150, parcels are sent DDU (Delivered Duty Unpaid) and may incur additional local charges before delivery. Please check the import rules for your country before placing your order.
Returns
We hope your Jeeves & Jericho order arrives safely and that you are pleased with it.
If not, you may return any item within 14 days of the order date.
To be eligible for a refund, all products must be unused, in their original packaging, and in a saleable condition.
If an item arrives damaged or incorrect, please let us know as soon as possible. We will arrange a replacement and refund any return postage costs where applicable.
This does not affect your statutory rights.
If you have any questions about your return, please contact us at hello@jeevesandjericho.com or call +44 (0)1865 883278
How to Return Your Order
1. Prepare your return
Repack your unused items in their original packaging and include a note with your name, order number, and reason for return.
2. Send your parcel
Please return your items to:
Jeeves & Jericho Ltd
11a - 11b Windrush Ind. Park
Linkwood Road
Witney
Oxfordshire
United Kingdom
OX29 7HA
We recommend using a tracked service for peace of mind.
3. Receive your refund
Once your return has been received and checked, we will process your refund to the original payment method.
International Returns
If you are returning an order from outside the UK, please clearly mark the parcel as RETURNED GOODS to avoid customs charges.
Any import fees incurred remain the responsibility of the customer.
Unclaimed Packages
If an order is not collected within 14 days, we reserve the right to charge a handling fee to cover return shipping and courier administration costs.